Hyatt Place Detroit/Livonia

The location is really close to all of the places we wanted to go. Very convenient. The day staff were very kind and welcoming. The hotel is clean and well-maintained, as are the rooms.

I loved the location of the hotel, lots of options for food relatively close by. The staff was kind and helpful. The complimentary breakfast was fresh and promptly refilled when necessary. The room was large and clean, for the most part.

I thought my card was preauthorized but when I got to the hotel it was declined. It has about $500 on the card however I had to declare identity theft after my info was leaked so my accounts are frozen. Sadly my apartment has a gas leak and I was told to vacate but I have nowhere to stay and really just wanted a shower. I was told I'd be reimbursed but I cannot get access to my money to put up until either Consumers Energy or my renters insurance completes my claim. So I'm home with no gas still, 8 days later. At least tonight is warmer than the freezing rain the other night. But the hotel is great. Very clean and super professional front desk clerk. I was hoping to clean up before court but it's too cold to shower in freezing cold water. Maybe I'll come back as soon as I get my taxes any day now. Nothing is the hotels fault.

Cleanliness of rooms, room size, and modern rooms.

Staff were very friendly and nice. Beds and rooms were comfortable